Safeguarding

At New Era, we are dedicated to safeguarding the welfare and wellbeing of children, young people, and vulnerable adults. Safeguarding is everyone’s responsibility, and we are committed to promoting safety and welfare in all our services. We expect all staff and volunteers to share in this important commitment.

Our goal is to reduce harm and enhance safety for those who access our services, as well as their families and the wider community, and our policies align with the Lancashire Safeguarding Children’s Board and Lancashire Safeguarding Adults Board.

We understand that for staff, volunteers, and service users to thrive in a safe and supportive environment, safeguarding must be embedded in our culture, values, and everyday practices. We are committed to collaborating with both statutory and voluntary partners to ensure safeguarding remains a top priority in all our service delivery.

Our Commitment to Safeguarding

Our commitment to safeguarding is supported by:

  • Up-to-date policies and procedures
  • Robust risk assessment processes
  • Clear reporting systems and accountability
  • A strong recruitment and vetting process
  • Clear staff guidelines and expected behaviours (see Staff Code of Conduct)
  • Role-specific safeguarding training and ongoing development
  • Adequate supervision and support for staff and volunteers
  • Regular review and monitoring
  • Effective interagency information sharing

Who to Contact if You Are Worried

If you are worried about the safety and welfare of a child or adult at risk you can also contact the following local organisations:

In an Emergency

Always call the police on 999.

For Concerns Regarding Children in Lancashire:
  • Children’s Social Care – 0300 123 6720
  • Police on 101 or 999 in an emergency
For Concerns Regarding Adults in Lancashire:
  • Police on 101 or 999 in an emergency

Our Safeguarding Policies

Our staff are committed to upholding the highest standards in order to minimise the risk of harm to all those who access our services.

Our Safeguarding Lead, who can be contacted for all queries or concerns regarding safeguarding, is Wendy Woodfine.