Understanding Mental Health
The qualification and learning outcomes are based on the recommendations of subject matter experts and in-depth research in the area of mental health first aid
This QA qualification is:
- For people who wish to raise their awareness of the signs and symptoms associated with mental health problems
- To provide learners with the knowledge to be able to direct anyone with potential mental health problems to a reliable source of support
Course Overview
The objective of the qualification is to benefit the Learner by educating them in common mental health illnesses such as depression, stress and anxiety, eating disorders, self-harming and suicide.
The qualification includes how to listen to others and provide advice on where to signpost to expert support to assist them in difficult times. The qualification will potentially assist with reducing stigma associated with mental health problems in the workplace.
Intended audience
This qualification is for those aged 16 years old and over who have an interest in mental health and would like to raise their awareness and be able to listen and signpost work colleagues to a professional body that can provide support.
Why Ofqual?
Why Ofqual is Important:
Employers must ensure “due diligence” in selecting training, and are accountable for its quality. Ofqual-accredited courses fulfil this requirement.
Benefits of Ofqual:
- Quality Assurance: Maintains and enhances qualification and assessment standards.
- Credibility: Qualifications being recognised and respected.
- Consistency: Supports consistent grading, ensuring comparable value across different providers.
- Transparency: Clear, accessible criteria for qualification achievement.
- Public Confidence: Achieving maximum trust by regulating qualifications.
Ofqual, (Office of Qualifications and Examinations Regulation) regulates qualifications, exams, and assessments in England. Though specific to England, similar regulatory bodies exist in other regions to uphold education standards.
Qualification Outcomes
Your Level 2 Award in Understanding Mental Health in the Workplace (RQF) certificate will remain valid for 3 years.
Make it simple – Choose Ofqual! Ofqual certification guarantees your company has taken the regulated, trusted route.
New Era North West offers Ofqual-regulated courses as standard, and these are the only courses we recommend.
Your qualification can lead onto our Level 3 Award in Mental Health First Aid in the Workplace.
Frequently Asked Questions

Understanding Mental Health
£75

Upcoming Course Dates:
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